Recent Posts

Raw Sewage Cleanup – Why Only Professionals Should Handle It

10/14/2019 (Permalink)

Clean Bathroom with sink, mirror and a toilet If you’ve experienced a sewage backup, take action immediately! Have the number of SERVPRO of Nixa / Branson handy at all times.

Whether you’ve smelled it while driving by a spill or you’ve had it backed up in your home or business, the stomach-churning odor of raw sewage is hard to forget. Unfortunately, the terrible smell isn’t the worst of it.

What is raw sewage?

Raw sewage is waste that hasn’t been cleaned and treated and originates from residential, institutional, or business buildings. It isn’t just liquid; it can also contain toilet paper, feminine sanitary products, and other human wastes. It’s also known as black water, which is highly contaminated and can lead to illness, disease, and infection.

What are the health risks?

Raw sewage is a combination of nasty stuff. It’s the ideal breeding ground for almost every kind of bacteria, virus and microorganism. Raw sewage contains an almost endless list of very harmful pathogens and exposure to them will make you violently ill or even kill you.

What protective actions do professionals take when dealing with raw sewage?

It’s critical that raw sewage is kept from coming into contact with skin, especially cuts, sores and any mucus membrane associated with the eyes, ears and nose. That means the pros at SERVPRO of Nixa  / Branson cover up completely in PPE (personal protective equipment) which includes full body suits, full face respirators, gloves, rubber boots, etc. We also keep a ready stock of respirator and sanitizer wipes, as well as access to an eye wash station and a change of clothes.

Who should I contact?

If you’ve experienced a sewage backup, take action immediately! Have the number of SERVPRO of Nixa / Branson handy at all times. Water damage restoration is often needed along with sewage cleanup since the dampness can get into floors and walls, and may cause serious threats to your building’s foundation.

What are some helpful tips?

Keep pets, children, and the elderly away from the contaminated area as they’re usually more susceptible to germs and bacteria. Thoroughly wash any salvageable items immediately. Although it’s not always possible to prevent raw sewage backups, you can reduce the chances of one occurring by having your drain lines inspected at least twice a year. Also, be sure to repair slow drains quickly, don’t pour grease down the drain and have your pipes flushed regularly.

What to Know Before Buying a Fire Damaged Home

10/9/2019 (Permalink)

Remains of a fire charred kitchen Buying a fire damaged home? Call SERVPRO of Nixa / Branson.

With home prices skyrocketing, people are willing to do almost anything to get a good deal, including buying a house that has had a fire. That could be a good investment because they cost less and may even be negotiated to a lower price. But the following are things you need to know before buying a fire damage home.

How Deep Was the Damage?

How much damage a house has suffered can determine whether it’s worth purchasing and/or flipping. If the damage was only cosmetic where just the carpet and walls were scorched, that wouldn’t be too big of a deal. But if the damage is deeper and affects the subfloors, joists, plumbing or the HVAC, then you’re talking serious money and it might not be worth your time or effort.

How Long Since the Fire?

Do you know how long it’s been since the fire occurred? If the house has sat for a while needing fire damage cleanup without any repairs done on it, then you might want to pass. The longer fire damage is allowed to sit, the more deterioration will take place. Soot and ash are acidic and can cause irreversible property damage if not treated immediately. Soot can cause the metal in plumbing fixtures, lights, etc., to pit or corrode. Glass in windows and mirrors can be etched by soot residue, making them look cloudy and soiled. Plastics, appliances, vinyl windows and fabrics can be permanently discolored by soot residue.

Fire damage and water damage are almost always linked because firefighters extinguish flames with water. And many times, a fire will open a house up to the elements. If that water isn’t immediately removed or dried up, it can cause severe problems with mold and may weaken the foundation. And since water is a solvent, it will slowly dissolve, break apart and destroy most of the materials in a home if not dealt with promptly. These problems must be handled by restoration professionals that have the needed equipment.

What About Hidden Damage?

It can be difficult to see if a home has structural damage from a fire when you’re doing a walkthrough. That’s why you should not only get a home inspected before buying, but you should also contact SERVPRO of Nixa / Branson to do a walk through and consultation. If you have a better idea of how much structural damage exists and a rough estimate of what it will cost, you’ll be able to negotiate a deal to ensure a higher return on your investment.

Home shows on TV make flipping a house look fun, quick, and profitable. But the true reality is that those with fire and water damage can be a lot of work if you don’t know what you’re doing. The best way to buy a house with fire damage is to have SERVPRO of Nixa / Branson on your team to do the work needed to once again make it a livable home. 

When is Water Damage Not Water Damage?

8/20/2019 (Permalink)

If your home has suffered a water damage please contact SERVPRO of Nixa / Branson at 417-724-0084.

When is water damage not water damage? When your insurance company gets involved! You see, although losses caused by water can be identical no matter the source of the water, insurance companies differentiate between what they consider “water damage”, “flood damage” and “sewer backup”. So, to make sure ALL your assets are totally covered, you’ll need to have coverage for all types of claims.

Flood Insurance

Although it seems counterintuitive, the standard homeowner’s insurance policy does not cover damage caused by floods. You’ll have to purchase a separate policy for that. To be labeled a flood, insurance companies follow the legal definition set by the Federal Emergency Management Agency (FEMA) that it’s a "general and temporary condition where two or more acres of normally dry land or two or more properties are inundated by water or mudflow." Those conditions are caused by such things as overflowing rivers, heavy rains, overflow of tidal waters, and mud slides.

Water Damage Insurance

The good news is that in many home insurance policies, water damage is part of your standard policy. The main distinction from flood insurance is that water damage occurs before the water hits the ground. (An easy mnemonic would be, “Flood damage rises, water damage falls.”) Some examples of such a claim would be:

  • Water damage resulting from the extinguishing of a fire
  • Soaked floors following a storm that broke windows
  • A leaking appliance
  • Accidental cracking, burning, or bulging of a steam, heat or AC system
  • Frozen pipes that have burst
  • A leaking roof

Sewer or Water Backup Insurance                                                                                                

These problems are possible caveats to what’s considered flood or water damage. Most homeowners’ policies will not cover damage caused by a sewer or water backup (e.g., from a leaking in-ground swimming pool, koi pond or other subsurface water feature on your property). You’ll need to purchase separate insurance coverage as an add-on to your homeowner’s policy to be covered. Their payout limits usually vary between $5,000 and $25,000.

Please note: Even if the water came from beyond your property, such as a pipe maintained by the city, your insurer still won’t cover it unless you purchase the special coverage outlined above.

If you have questions about any of this, contact your insurance agent. If your home is located on a flood plain, your agent will likely recommend that you purchase additional flood insurance to reduce your financial risk.

But regardless of where the water came from, be rest assured that the professionals at SERVPRO of Nixa / Branson tackle all water damage problems. We’ll dry you out, repair the damage and make it “Like it never even happened."

For Immediate Service in Branson and Nixa, Call SERVPRO

6/14/2019 (Permalink)

For immediate Service for your Branson Area Commercial Business Call SERVPRO

SERVPRO of Nixa & Branson provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the greater Branson and Nixa area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

24-Hour Emergency Service
Faster to Any-Sized Disaster
Highly Trained Restoration Technicians
A Trusted Leader in the Restoration Industry
Locally Owned and Operated
Advanced Restoration and Cleaning Equipment 
Have Questions? Call Us 24/7 – 417-724-0084
Residential Services
Whether your Branson home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Cleaning Services
Building/Reconstruction Services
Commercial Services
There's never a convenient time for fire or Water damage to strike your Branson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial Services at SERVPROnixabranson

When Storms Hit Nixa and Branson Area, SERVPRO is Ready!

6/14/2019 (Permalink)

If you home receives storm damage like this one, call SERVPRO of Nixa/Branson.

SERVPRO of Nixa & Branson specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit the Branson Area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 417-724-0084

Don’t Let a Disaster Take Down Your Business

6/11/2019 (Permalink)

A recent Commercial Fire Damaged structure

Having a disaster such as a flood or a fire befall your business is more than an inconvenience. It’s your livelihood. Disasters also adversely affect all your employees because of loss wages due to downtime. Whether you’re a property manager or owner, you must not only consider what steps you need to take to clean up and repair the structure, but you’re also concerned with the health and safety of any staff and/or occupants. And time is of the essence. Your main concern will probably be: Can I run my business while the damage restoration process is happening?

You’re Not Alone

SERVPRO of Nixa / Branson has been able to work with many different businesses and property owners over the years and have almost always found ways to keep businesses and commercial properties operating as efficiently as possible, while the restoration process is happening.

We do this by keeping a clear channel of communication open with owners or managers to figure out what your requirements are and how we can operate around you.  In this way, we find the best possible way to move forward with the damage cleanup while working around your business needs.

We can also help you take on the headaches of working with your insurance company. Our expert team will create an estimate, document your claim, and submit it directly to your insurance company. We’ll help you understand what your insurance will cover and won’t cover, and the budget you’ll receive to make these critically needed repairs.

Eliminating Down Time

The team at SERVPRO of Nixa / Branson understands what it means to handle commercial disaster restorations. We’ll send out a large crew that will get the work done quickly. We can schedule around your business hours so the dirtiest parts of the work can be done when your personnel and customers aren’t present. And we can cordon off the affected areas as we continue our work, so as not to endanger your staff or slow down your business. In short, we work hard to make sure your business, as much as possible, doesn’t miss a beat.

To help eliminate as much down time as possible, it’s important to plan now for disasters. Preparedness planning tools like the SERVPRO Emergency READY Program can help business owners know exactly who to call and what to do when disaster strikes. Under this Program, a business owner works with a SERVPRO disaster recovery specialist to create an Emergency READY Profile (ERP) for their facility, at no charge. This comprehensive document contains critical information about the business, including emergency contact information, shut-off valve locations and priority areas. Having this information in hand helps business owners and SERVPRO of Nixa / Branson react to an unexpected event quickly and effectively to help minimize business interruption. And, because disasters are unexpected, there’s a Smartphone app and web version of the Program available to provide business owners with access to their ERP 24/7.

If you do experience a disaster, call the dedicated recovery team that’s able to respond faster, get to work faster, and get you back to doing what you do best…faster! SERVPRO will help make it “Like it never even happened."

Commercial Water Damage Affects Southwest Missouri Hotel

3/28/2019 (Permalink)

This hotel was flooded from a burst pipe during a recent cold snap

Due to recent freezing spell a pipe burst in the attic of a local hotel damaging the two levels below.  Upon arrival there was several inches of water in the downstairs conference room.  SERVPRO of Nixa & Branson crew members worked quickly and efficiently to extract the water and remove all the affected wet ceiling tiles and other material affected, this enabled us to dry the ceilings and walls. Our crews worked throughout the night and were able to get the building dry and we were able to save the carpet in the large conference room of the hotel.  

If you have a commercial water damage or would like to get a free Emergency Response Plan into place for your business call us at 417-724-0084.

Prevent Mold Growth in Your Branson Area Home

3/28/2019 (Permalink)

Mold in Southwest Missouri Home

SERVPRO of Nixa/Branson professionals handle water damages every day and know that prompt action is required to prevent mold growth.  Mold is more likely to spread when the environment has been subject to moisture for a long period of time.  If your property has seen a recent water damage, it is vital to remove excess water and dry structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for: 

  • The presence of visible mold.
  • Strong musty odor which may indicate mold is present.
  • Any evidence of past moisture problems that have caused undetected mold growth.
  • Excessive humidity. 

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the property for mold growth and water damage problems.  If you think you might have a mold problem don't panic call SERVPRO of Nixa/Branson today at (417) 724-0084

Mold Remediation in Southwest Missouri Home

3/28/2019 (Permalink)

Southwest Missouri Kitchen mold remediation

We recently completed an extensive mold remediation in a kitchen in a Southwest Missouri home.  The mold was caused simply by a leaky faucet.  The photo shown is during the cleaning process.   SERVPRO of Nixa/Branson's professionally certified crews use containment while cleaning to keep the mold spores from spreading through out the home.  This is done by using air scrubbers to capture the spores in the work area and pulling the air outside while work is being performed.  Due to the amount of mold the kitchen had to be completely demoed down to the stud framing.  This allows us to dry the structure and remove, clean and disinfect the mold. This demonstrates how something as simple as a leaky faucet can cause damage to your home.

Fire: Dangers in the Aftermath

3/20/2019 (Permalink)

Fire Damaged Garage from a recent residential fire SERVPRO of Nixa/Branson completed

There’s been a fire at your home or business. Once the firemen leave, your first inclination may be to go inside the structure to see what you can salvage and start the cleaning process. But cleaning up after a fire is much more complicated than regular cleaning. It’s also very dangerous. Because once the last flame has been snuffed out, the dangers from a fire continue. 

Soot Hazards

Since fire destroys all materials, the soot that covers everything you touch and that you kick up in the air is full of toxic substances. That’s why the highly trained professionals at SERVPRO of Nixa / Branson wear heavy duty personal protection equipment (PPE) on fire mitigation jobs until all the soot is removed. Here are some of the poisons found in the soot and ashes of a building fire:

  • Mesothelioma (cancer) causing asbestos fibers from building materials
  • Carbon materials can produce carbon monoxide, ammonia, and nitrogen oxides
  • PVC can create hydrogen chloride, phosgene (used as a chemical weapon during World War I), dioxin, Refrigerant-40, bromomethane (a pesticide), etc.
  • Hydrogen sulfide and sulfur dioxide (poisonous gasses)
  • Petroleum based items can produce formaldehyde, acrolein, furfural, cresols, and other harmful chemicals
  • Even wood smoke releases more than 100 chemicals also found in cigarette smoke

Removing the Odors

One of the main aftereffects of a fire are odors. These can be difficult to remove without professional know-how and equipment. For instance, did you know that several factors can impact the strength of fire odors? Some of these are:

  • Size - The bigger the fire, the more objects have burned, and thus there’s been more smoke.
  • Length -The longer a structure has been exposed to smoke, the more deeply odor has seeped into porous materials.
  • Space - When a fire occurs in a smaller room, the smoke odor becomes more intense and concentrated.
  • Stuff - Not all odors are equal. For instance, burning wood, plastic and protein, all emit different smells with varied consistency.

SERVPRO of Nixa / Branson has the knowledge and equipment to eliminate the diverse and pungent odors that occur after a fire. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We’ll ensure that they’re cleaned, repaired and that all traces of odor are removed.

So as tempting as it may be to rush back into your fire damaged home or business once the fire is out, play it safe and call SERVPRO of Nixa/Branson first so that we can safely make it “Like it never even happened."