Recent Water Damage Posts

Protecting your Branson Condo from Water Damage

3/2/2021 (Permalink)

From burst pipes to appliance leaks, to hot water heater and HVAC problems water damage is the number one cause of loss among condominium owners. 

Many of the scenarios we see for water damages in the Branson area are out of a condo owner’s control—like a toilet overflow from an upstairs neighboring unit that allows water to leak through the ceiling to the condo below, most water damages could be prevented by taking preventative measures.  

Appliance Malfunction

Appliances with pipes or water lines such as refrigerators, ice makers, dish washers, toilet and washing machines may malfunction and can quickly cause significant damage. Installing a leak detection sensor or an automatic water shut off device would be a good idea for properties such as vacation homes or condos that are unoccupied for extended periods of time. A simple drain pan under your washing machine can help prevent machine overflow or water line hose failures.

Frozen and Burst Pipes

Your condo is at risk for frozen or burst pipes when temperatures drop, set your heat at a minimum of 65 when you are away and it would be a good idea to have someone check in on your condo periodically.  

Regardless of where the water comes from, be rest assured that the professionals at SERVPRO of Nixa / Branson tackle all water damage problems in your Branson condominium. We’ll dry you out, repair the damage and make it “Like it never even happened." We are available 24/7 365 days a year.  Contact us at 417-724-0084. 

The Problem with Freezing Pipes

2/25/2021 (Permalink)

Pictured is a red brick wall with windows and water from a burst pipe has leaked out of the structure and frozen This building suffered a water damage from burst pipes, the water leaked out of the structure and refroze creating the frozen icicles you see.

Water is very unique in that it expands as it freezes. This expansion puts pressure on whatever is containing it, which includes pipes. No matter the strength of a container, expanding water can cause pipes to break.  Pipes that are most at risk are exposed to cold like your outdoor spigot for your water hose, water irrigation lines, unheated areas of your home like crawlspaces, basements and garages and attics.

Here are some ways to protect your pipes from freezing:

  • Drain the water from your irrigation and pool systems. We suggest having a professional complete this.
  • Unscrew and remove the hoses that you use outdoors.
  • If you have a crawlspace close your crawlspace vents during winter and especially during freezing temperatures. You may even want to insulate around the crawlspace vents. Adding insulation to attics, basement and crawlspaces is also a good idea and will help maintain temperatures in these areas.

Some tips to thaw your frozen pipes:

  • When you turn your faucet on and there is no water or only a trickle, you should suspect a frozen pipe, especially if the pipe is along an exterior wall or around your foundation, sometimes even under a cabinet that is alongside an exterior wall.
  • Keep the faucet turned to the on position. As the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt any ice that has formed inside of the pipe.   
  • Attempt to thaw the pipe by applying heat to the section that you think may be frozen, you can use a hair dryer, a space heater or even a heating pad wrapped around the pipe.  Do not use items like a propane or kerosene heater, any open flame.  
  • If you are unable to locate the frozen area or thaw the pipe then you need to call a licensed plumber.

In our experience many times if one pipe is frozen there are likely others so check the other areas in the home that are most vulnerable. Also unfortunately many times pipes will burst at night temperatures are the coldest, that is also when you are asleep and you might not be aware of the water problem until many hours later.  Hopefully if you follow these tips you will ensure water damage from a burst pipe will not happen to you but if it does, call SERVPRO of Nixa/Branson anytime and we’ll make it “Like it never even happened.”

When is Water Damage Not Water Damage?

8/20/2019 (Permalink)

If your home has suffered a water damage please contact SERVPRO of Nixa / Branson at 417-724-0084.

When is water damage not water damage? When your insurance company gets involved! You see, although losses caused by water can be identical no matter the source of the water, insurance companies differentiate between what they consider “water damage”, “flood damage” and “sewer backup”. So, to make sure ALL your assets are totally covered, you’ll need to have coverage for all types of claims.

Flood Insurance

Although it seems counterintuitive, the standard homeowner’s insurance policy does not cover damage caused by floods. You’ll have to purchase a separate policy for that. To be labeled a flood, insurance companies follow the legal definition set by the Federal Emergency Management Agency (FEMA) that it’s a "general and temporary condition where two or more acres of normally dry land or two or more properties are inundated by water or mudflow." Those conditions are caused by such things as overflowing rivers, heavy rains, overflow of tidal waters, and mud slides.

Water Damage Insurance

The good news is that in many home insurance policies, water damage is part of your standard policy. The main distinction from flood insurance is that water damage occurs before the water hits the ground. (An easy mnemonic would be, “Flood damage rises, water damage falls.”) Some examples of such a claim would be:

  • Water damage resulting from the extinguishing of a fire
  • Soaked floors following a storm that broke windows
  • A leaking appliance
  • Accidental cracking, burning, or bulging of a steam, heat or AC system
  • Frozen pipes that have burst
  • A leaking roof

Sewer or Water Backup Insurance                                                                                                

These problems are possible caveats to what’s considered flood or water damage. Most homeowners’ policies will not cover damage caused by a sewer or water backup (e.g., from a leaking in-ground swimming pool, koi pond or other subsurface water feature on your property). You’ll need to purchase separate insurance coverage as an add-on to your homeowner’s policy to be covered. Their payout limits usually vary between $5,000 and $25,000.

Please note: Even if the water came from beyond your property, such as a pipe maintained by the city, your insurer still won’t cover it unless you purchase the special coverage outlined above.

If you have questions about any of this, contact your insurance agent. If your home is located on a flood plain, your agent will likely recommend that you purchase additional flood insurance to reduce your financial risk.

But regardless of where the water came from, be rest assured that the professionals at SERVPRO of Nixa / Branson tackle all water damage problems. We’ll dry you out, repair the damage and make it “Like it never even happened."

Prevent Mold Growth in Your Branson Area Home

3/28/2019 (Permalink)

Mold in Southwest Missouri Home

SERVPRO of Nixa/Branson professionals handle water damages every day and know that prompt action is required to prevent mold growth.  Mold is more likely to spread when the environment has been subject to moisture for a long period of time.  If your property has seen a recent water damage, it is vital to remove excess water and dry structure promptly.  If there is an ongoing moisture problem in the building, it is important to be alert for: 

  • The presence of visible mold.
  • Strong musty odor which may indicate mold is present.
  • Any evidence of past moisture problems that have caused undetected mold growth.
  • Excessive humidity. 

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the property for mold growth and water damage problems.  If you think you might have a mold problem don't panic call SERVPRO of Nixa/Branson today at (417) 724-0084

Two Story Water Damage in Branson Area Home

3/15/2019 (Permalink)

When severe storms and flooding hit your Branson area home, SERVPRO of Nixa / Branson is here to help. Our highly trained staff is available and read

During a recent cold snap a cold water supply line under a kitchen sink caused this Southwest Missouri basement home to have a major flood. 

This before picture shows the mess that was left behind in the basement as the water spread throughout the entire home and even into the garage. SERVPRO of Nixa/Branson was called to clean up the water damaged home. Our crews immediately began working to extract the water and removed the affected drywall and flooring and cabinets to get this home completely dry.  Construction repairs are under way to get this house back in order like it was pre water damage. If you have a water damage do not hesitate to contact us anytime day or night at 417-724-0084

SERVPRO of Nixa/Branson Offers 24 Hour Emergency Water Damage Service

2/19/2019 (Permalink)

SERVPRO of Nixa/Branson is available 24 hours a day for water emergencies, large or small.

SERVPRO of Nixa/Branson is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 417-724-0084

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Nixa/Branson has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Nixa/Branson

SERVPRO of Nixa/Branson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew



2 Critical Reasons Not to Delay Drying

12/10/2018 (Permalink)

This southwest Missouri home experienced extensive mold growth from an ongoing roof leak.

When flood damage strikes a property in Nixa, the results are usually far too serious for property owners to handle on their own. Professional restoration services like those provided by SERVPRO help to return a home back to the way it was before a flood. But many fear the costs and responsibilities associated with a full-scale restoration project. Unfortunately, few if any of the unpleasant consequences inherent in flood damage disappear without appropriate care and attention. To prevent long-term adverse effects from developing in your home or business, call for help immediately.

Here are two of the most serious problems that can develop when professional drying is delayed:

  1. Weakened Foundations

Long-term exposure to standing water and the additional moisture that’s produced during flood damage events in Nixa can cause permanent and expensive damage to the very foundation of your home. Even the solid materials that foundations are made of, whether masonry, concrete or stone, can soak up small amounts of water through the cracks and pores in their material. Unless these pockets of water are removed, they can create defects in the building foundation that eventually weaken the entire structure. In the winter, water trapped inside those cracks will expand as it freezes, resulting in very serious structural issues that will be incredibly expensive to fix.

Fast and thorough drying processes are the only way to protect your home against these threats. SERVPRO of Nixa/Branson has the specialty equipment that’s designed to remove all unwanted moisture.

  1. Mold Growth

Mold grows wherever there’s a lot of moisture, such as around leaks in roofs, around windows, or pipes, or where there’s been flooding. It can grow most anywhere, but especially where it finds food, such as on porous surfaces like paper, cardboard, wallboard and wood. Mold can also grow on many nonporous materials such as concrete and brick. And with the right temperature, moisture and food, mold will grow most anywhere. A rolling stone may gather no moss, but one sitting still sure can. Preventative treatments can help, but the only reliable solution to developing mold problems is rapid drying and dehumidification that SERVPRO offers.

Add to those two problems the fact that water, often called the universal solvent, can slowly dissolve, break apart and destroy most of the materials in your home or business and you can see why you need to call SERVPRO immediately should you experience a flood or water damage of any type.

SERVPRO of Nixa/Branson Certified IICRC Firm

10/17/2018 (Permalink)

SERVPRO of Nixa/Branson Certified IICRC Firm

SERVPRO of Nixa/Branson has been an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm since 2015. The IICRC sets the gold standards for the Cleaning and Remediation industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (

IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

IICRC Certified Firms must:

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC-certified service professionals is specified in leading manufacturers’ maintenance brochures and warranties.”

SERVPRO of Nixa/Branson is honored to be among the select organizations to receive this certification.